Deliver customer support at scale on WhatsApp, Facebook Messenger, Instagram, Website live chat and and in-app mobile chat SDK.
Build and deliver your WhatsApp campaigns from the same dashboard within a few clicks. With pre-approved WhatsApp template messages, you can send rich promotional offers without any additional fee to your customers who interacted with you within the last 24 hours or re-engage your customers outside the 24-hour conversation window.
Deploy a bot to qualify leads, book meetings, provide answers to common customer support questions, and more – so your team has more time to focus on the conversations that matter most. Empower your customers to route the conversation off to a live agent to get a response to a more complex query.
Integrate your Shopify store and synchronize all your customer information. Access order history, billing information and other relevant customer details instantly as you engage in customer support interactions. Create, edit, refund and delete orders without switching dashboards.
Keep customers informed with automated alerts for order confirmations and shipping updates and improve conversion rates with abandoned cart reminders, and discount offers on WhatsApp.