WhatsApp Business Platform
Product description
Deliver meaningful and impactful customer experiences at scale using WhatsApp Business Platform
Drive marketing, sales and support outcomes with a two-way conversation with your customers by meeting them on their favorite platform with more than 2 billion users around the world.
Elevate your Customer experience with WhatsApp Campaigns
Its more than just messaging! WhatsApp is valuable tool for businesses to engage with customers through personalised campaigns, building relationships and increasing loyalty. Interested in learning more about WhatsApp Campaigns.
Share important updates with customers
Send rich real time transactional messages like account updates, order confirmations, delivery alerts , payment reminders and other business-critical information by attaching images, videos, documents, URLs and interactive buttons directly into your messages.
Reduce costs and increase efficiency
Deploy a chatbot integrated with your business systems to automate high volume inbound support requests in collaboration with a live agent to ensure a contextual and seamless Bot-to-human Hand-off.
Build end-to-end shopping experience
Provide an integrated shopping experience and showcase your product catalogue as a mobile store front to let your customers browse, select and purchase products directly from within chat with WhatsApp native catalog and cart function.
Boost engagement and sales with personalized offers
Deliver one-time or recurring campaigns such as discounts, offers, product catalogs ,abandoned cart reminders and elevate campaign performance with images, videos, PDFs and interactive message templates like quick reply buttons and list messages
Protect customer accounts and transactions from frauds
Authenticate user accounts and transactions by delivering One Time Passwords to your customers across the globe quickly and securely and prevent fraudulent activity




